Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If something isn’t right, here’s how we handle returns and refunds.

Returns are accepted within 30 days of delivery.
Items must be unused, unaltered, and in original packaging.
To start a return, contact us at shaunnolananderson@gmail.com with your order number.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll make it right.

Once your return is received and inspected, we’ll notify you of approval.
Approved refunds are issued to your original payment method within 5–10 business days.
Original shipping costs are non-refundable, unless the return is due to our error.

Customers are responsible for return shipping costs unless the item was damaged or incorrect.
We recommend using a trackable shipping service.

We don’t offer direct exchanges. If you need a different item, please place a new order and return the original item.

If you have questions about returns or refunds, contact us at shaunnolananderson@gmail.com.